An AI chatbot for your website, on your own data

An AI chatbot on your own data is a chatbot built to answer only from your own sources: products, prices, stock, delivery times, terms and manuals. With every answer it links the page it used, so the visitor and you can check it. Change a price and the answer changes with it, because it reads the source rather than a copy of it. Torn between a chatbot and an agent? Read chatbot or AI agent.

An AI chatbot on your own data is built not to make answers up. It answers from your catalogue and terms, not from whatever a language model happens to know, and names its source with every answer. When the answer is not in your material, it says so and hands the conversation over. A chatbot that would rather refuse than guess is exactly what you want at the edge of what it knows.

When the chatbot does not know the answer, it says so honestly and hands the conversation over, with everything the visitor already asked, so nobody has to start again. The questions it could not answer are collected for you to read. That list shows which sources to add or which limits to move next.

The chatbot sees order status or customer data only if you want it to. You choose up front whether it may see order or account data, or only your public pages. Access is granted per source, not per system: a chatbot that answers delivery questions gets the delivery terms and the order status, not the rest of your records. How we write that down is on the AI security page.

The EU AI Act sorts by risk: by what a system does and for whom, not by what it was built with. A chatbot that answers product questions usually does not fall in the heaviest category, but visitors should be able to know they are talking to AI. What applies to you is in the official text; our note on the EU AI Act explains the shape of it.

Yes, the chatbot fits your website: it gets your type, your colours and your language, and sits on the pages you choose rather than on every corner of the site. If we also build your website, the site and the chatbot land in the same codebase, instead of the chat being bolted onto the side later.

The price of an AI chatbot depends on the scope: how many sources it reads, whether it needs order or account data and how many pages it sits on. After a short intake you get one fixed price up front, not an open-ended bill. Hosting and maintenance start at €39 a month, and model usage follows the number of conversations. Which factors decide the price is explained in what an AI solution costs.

How long it takes before an AI chatbot goes live depends on how many sources it reads and whether it needs order or account data, so we don't quote a fixed number of weeks. We discuss your timeline in the intake. It goes live on a handful of pages first. There you see how it answers, and we collect the questions it could not answer for you to read. Only then does it go wider on your site.