What are AI solutions for businesses?
AI solutions for businesses are systems that take a concrete, recurring job off a team, such as answering customer questions, reading documents or following up requests. They work from your own data and inside rules you set: what they may see, what they may do on their own and what waits for a person. Goudbeek builds them from Almere, from analysis to running them.
What can AI actually do for my business?
AI can take over recurring work in which text has to be read or understood: an AI agent that handles customer questions, a chatbot that answers from your catalogue or document processing that reads invoices. Work that goes the same way every time often needs no AI, just an automated process between your systems. Where a decision or a judgement is needed, AI prepares the work and the choice stays with a person.
Is AI something for small and medium-sized businesses?
Yes, AI is especially useful for businesses where a few people do a lot of recurring work. You do not need an AI team of your own: we start with the one job that costs the most hours and build a working prototype for it on your own data. Whether AI is the right tool for it, you hear honestly; sometimes a simple integration or a form is better.
How do you start with AI in your business?
You start with AI in your business at the bottleneck, not at the technology. Describe the job that eats your day; after a short intake you get one fixed price. Then we build a small but real prototype on your own data, and only when that holds up does it go live on hosting we manage. If you do not yet know where the time goes, start with improving business processes.
How long does it take to build an AI solution?
How long it takes to build an AI solution depends on what the system has to do, how many systems it talks to and how much human review you want around it, so we don't quote a fixed number of weeks. What is fixed: we start with one working prototype on one real piece of work, with your data, and it only goes live once that holds up. We discuss your timeline in the intake.
What is the difference between a chatbot and an AI agent?
A chatbot talks to visitors on your website and answers from your catalogue and terms. An AI agent works a queue behind the scenes, such as tickets or mail, and within limits written down in advance can take steps in your systems, for example preparing a draft for a colleague. Both are built to answer only from your own material. The full difference, with examples: chatbot or AI agent: which does your business need?
Does it work with our own documents and systems?
Yes, an AI solution works with your own documents and systems; that is the starting point. It works from your material, such as help pages, policies, price lists, order data or procedures, and not from whatever a model happens to remember. The data lands where the work already is: your mailbox, CRM, bookkeeping or folders. Which connections fit your systems becomes clear during the intake.
What does an AI solution cost?
The price of an AI solution depends on what it has to do, which systems it touches and how much control you want around it. After a short intake you get one fixed price up front, not an open-ended bill. Hosting and maintenance start at €39 a month; model usage follows your volume and is listed separately in the quote. Which factors drive the price is explained in what an AI solution costs.
Does my use of AI fall under the EU AI Act?
Which rules of the EU AI Act apply to your use of AI depends on what your system does and for whom, not on the model it was built with: the Act sorts by risk. People who talk to an AI system should be able to know that. For exactly what applies to you and from when, read the official text; our note on the EU AI Act explains how it is put together, without being legal advice.
Does my team need to learn anything?
To use an AI solution, your team does not need to learn much: it connects to the systems they already know, and the rules can be changed without a rebuild. If you want your team to get better with AI tools such as ChatGPT, Copilot or Claude themselves, there are our hands-on AI workshops, at your office or online, in Dutch or English. The terms you meet along the way are in AI terms for business owners.